A Formative First Year: Unique Challenges, Smart Operating Models - The first year is expected to be a formative year, very different from the more mature subsequent years.
This is particularly in view of the typical teething challenges of a new born India organization that is settling down and evolving simultaneously (across new leadership, people, processes and systems), all requiring smart approaches, especially around the critical back-office functions (HR, Facilities, Accounting, Legal, Purchasing…)
Typical Steps Outline -
The ‘Exploratory and Initial Build-Up’ phase is a significant stage in the offshoring process especially in view of several long-range and sometimes irreversible decisions that become major operational advantages or hurdles as the organization scales over the years.